The Compliance Medicals website (www.compliancemedicals.uk) is owned and operated by Compliance Medical Services Limited.

Compliance Medical Services Limited is a company registered in England and Wales. Our company registration number is 13415279 and our registered office is at:

Peterscourt, City Rd,

United Kingdom

This website is provided for use free of charge and is subject to these Terms and Conditions. By using this website you agree to be bound by these Terms and Conditions. If you have any questions regarding these Terms and Conditions please see the ‘Contact Us’ section of the website or address your letter to The Webmaster at the above address.

Compliance Medical Services Limited has taken every reasonable care to ensure that all the information on this site is correct and accurate. However, should any information on this site be technically inaccurate, or should there be any typographical errors, then Compliance Medical Services Limited excludes to the fullest extent permitted by law any liability howsoever arising from such technical inaccuracies or typographical errors.

The information on this website is directed for the use of any person living within the United Kingdom. Accordingly, all information within this site complies with the regulatory authorities requirements of those jurisdictions and is compliant under the law of England and Wales. This website can be accessed by persons outside of those jurisdictions and accordingly Compliance Medical Services Limited cannot confirm whether this site is compliant with any regulatory requirements or laws of such territories and accepts no liability for any user accessing this website outside of the territorial jurisdictions of the United Kingdom.

To the full extent permitted by law you will agree that we will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Compliance Medicals website.

Nothing in these Terms and Conditions shall exclude Compliance Medical Services Limited liability for personal injury or death caused by its negligence.

The Compliance Medicals  website contains links to other websites. Compliance Medical Services Limited accept no liability whatsoever for information contained on these sites. Any links to the Compliance Medicals website are not permitted without our expressed consent.

Information on the Compliance Medicals website may be retrieved and stored on a computer screen or disk or printed format provided that all information and copyright or proprietary notices are kept intact. No licence is granted to you in these Terms and Conditions to use any trademark of Compliance Medical Services Limited without limitation.

Any personal data relating to you will only be used by Compliance Medical Services Limited in strict accordance with the Data Protection Law and within the guidelines of medical confidentiality.

To book an a medical appointment you can either book online at www.Compliancemedicals.uk or call us to book.

When we accept your booking we will email you a confirmation at which point a contract will be established. You will notified of  your of the date, location and time of appointment . The email will also contain information about what to bring to your appointment.

If you do not receive this confirmation prior to the date of your appointment, you must inform us so that we can arrange for this to be sent to you. You must not fail to attend an appointment because you have not received the email confirmation and if you choose not to attend the appointment because of this, you will not be issued a refund for the medical examination.

Please note it is your full and sole responsibility to ensure that the type of medical examination you book is appropriate to your needs. Compliance Medical Services Limited will not, under any circumstance accept any responsibility or liability for incorrectly booked assessments.

You must provide at least 3 working days notice if you wish to cancel or reschedule your medical appointment. We will provide full refunds if cancellation request are provided at least 3 working days prior to the medical appointment. No refunds will be given for appointments rescheduled prior to cancellation.

In order to cancel or reschedule your medical appointment, you must provide a minimum of three working days’ notice. If a cancellation request is submitted at least three working days prior to the appointment, a full refund will be issued. You are allowed to reschedule your appointment once, and any further rescheduling requests will be evaluated by the booking team.  Please note that cancellations made after rescheduling will not be eligible for a refund. 

We will not provide refunds for failing to provide the required documents, on the day of your appointment. This includes failure to provide medical forms and medical records which are required to complete your medical.

We are under no obligation to to reschedule your appointment, or provide additional appointments if you fail to provide the necessary items required for your medical. It is your sole responsibility to find out what your council or licensing authority’s requirement are, and provide the necessary documents on the day of your appointment.

No refunds will be given for lateness or failure to attend your medicals at your appointed time. This includes failure to attend your appointment due to poor weather conditions. Compliance Medical Services Limited cannot be held responsible for external environmental conditions outside our control.

If for any reason we are unable to go ahead with the medical as planned, our liability for the cancelled appointment will be limited to the refunding of the sum paid by you for the medical appointment and we will not, under any circumstance, accept liability for or otherwise be held responsible for any consequential loss that you might incur as a result of the cancellation.

It is your full and sole responsibility to check the form for accuracy and completeness before submitting it to the DVLA or relevant third parties. If you have any queries regarding your form please speak to the doctor during your appointment or contact us prior to submission of you completed form.

If your licence is delayed or refused due to any of our acts or omissions (such as failing to tick boxes or incomplete forms) you accept and acknowledge that our liability will be limited to the cost of the medical examination that you booked with us. You agree, without exception, that any losses or costs arising directly or indirectly from the form not being completed correctly / completed cannot be claimed for against us.

If the DVLA, TfL or any licensing authority requests further information due to an underlying medical condition, we will not under any circumstance, accept liability for or otherwise be held responsible for any consequential loss that you might incur as a result of the delay in processing your licence application.

If you use our services for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

If any provision of these Terms and Conditions is found to be invalid by any court having jurisdiction within the territories of England and Wales, the invalidity of that provision will not affect the validity of all other provisions within the Terms and Conditions which shall remain in effect and in full force.

If you breach these Terms and Conditions and Compliance Medical Services Limited take no immediate remedial action under the law then Compliance Medical Services Limited retains its right to remedy at a later date in any situation where such a breach occurs.

Any person who is not a party to these Terms and Conditions shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any of these Terms and Conditions but this shall not affect any right or remedy by a third party available under the Act.

These Terms and Conditions are governed by the laws of England and Wales.

Company Registration No. 13415279  England.